Focused Quality Systems

Jump right in audit (with or without procedures)

Posted by Ed - 16/02/09 at 11:02 pm

This is an audit process I invented before some departments had procedures. It served five  purposes.

1. It got my internal auditors auditing with or without existing procedures.

2. This audit process alone defined the process that was being audited.

3. Critical quality check points were easily identifies during the discussion.

4. Since an audit is only a sampling, at the end of the discussion the auditor picks the most critical quality function and asks to see the data. (objective evidence)

5. Then the hardest question: “Where is this process documented?”

Exact step by step process for doing this type of audit will be  available as an insider Club member.

edb

This entry was posted on Monday, February 16th, 2009 at 11:08 pm and is filed under How to ..., ISO 9000, Success Stories. The entry is tagged under You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.